Thecarinvestor.com is part of The Car Investor Ltd (company number 10480371, registered address Office 7, 35-37 Ludgate Hill, London, EC4M 7JN). The Car Investor Ltd is the controller for the personal data we process, unless otherwise stated. This privacy policy explains how we use any personal data we collect about you when you use this website.

  1. What information do we collect about you?
  2. How is this information used?
  3. Who might we share your data with?
  4. Will your data be processed outside of the European Economic Area?
  5. How long will your personal data be stored for?
  6. Your data rights
  7. Use of cookies
  8. Marketing
  9. Other websites
  10. Changes to our privacy policy
  11. How to contact us

 

  1. What information do we collect about you?

We collect personal data (for example name, email address, telephone number, billing address) from you when you voluntarily complete one of our online forms, when you sign up for a user account, or when you list a car for sale on our website. In addition to this, website usage information is collected using cookies.

If you place an advert with us, we will also collect payment card details from you. We use a third party payment provider to manage online card payment transactions. Payment card information is collected over a secure online payment gateway provided by:

All payment transactions processed are encrypted. Your payment card information is used solely to process payment for your advert. We retain no record of your payment card details.

Please note that any data captured will be used and held in accordance with the requirements of the Data Protection Act 2018.

 

  1. How is this information used?

The way we process the personal information you submit via this website depends on how and why you are engaging with us. The table below summarises our legal basis for processing your data and how it is used in each instance:

Method of collectionLegal basis for processingHow data is used
User account signupLegitimate interests (enabling us to provide a user account service)1. To administer your online account.
Newsletter formConsent1. To send you our email newsletters, if you agree to us doing so.
Classified advertContract (enabling us to process your order and payment)1. To administer your listing.
2. To send you service updates and email reminders when your listing is due to expire.
3. To take payment for your listing.
CookiesLegitimate interests (enabling us to compile reports and to improve the website)1. To generate aggregate statistics about our site visits and users of the service.
  1. Who might we share your data with?

We will not share your information with any third parties for the purposes of direct marketing. We will only share your personal data with Government bodies and law enforcement agencies (if required by law), any successors in title to our business (should we sell the business), and suppliers we engage to process the data on our behalf (these may include direct mail fulfilment houses, email marketing providers, payment service providers and third party contractors). We have contracts in place with our data processors, which means they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

 

  1. Will your data be processed outside of the European Economic Area?

We design, build and run our systems to make sure your personal data is as safe as possible at any stage, both while it’s processed and when it’s stored.

Your personal data may, throughout the course of our processing, be transferred outside of the European Economic Area (EEA). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure you are afforded the same level of protection as within the EEA. In particular, your data may be processed in the U.S. by our email marketing provider, MailChimp. Please email us to obtain a copy of these safeguards.

 

  1. How long will your personal data be stored for?

Your personal data will be retained for a period of up to two years from the last time you engage with thecarinvestor.com, which can include logging in to your online account, placing a listing with us, opening an email from us, clicking on a link within an email from us, or unsubscribing from our marketing. If you unsubscribe, your personal data will be suppressed for marketing purposes, and your email address will be retained for up to two years to provide a unique identifier to log a record of your previous consent and your withdrawal of consent/objection to marketing.

 

  1. Your data rights

Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.

You have the right to see what personal data we hold about you (Your right of access), to have your personal data deleted (Your right to erasure) or corrected (Your right to rectification), to object to or restrict data processing in the future (Your right to object to processing/to restriction of processing), and to request that we transfer the information you have given us to another organisation (Your right to data portability).

Please note, in line with the requirements of the Data Protection Act 2018, all subject access requests are free of charge and we have one month to respond to you.

To obtain a copy of the personal information we hold about you, or to update the information we hold about you, please email us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), which is the UK’s data protection authority. For further information about how to report a concern visit https://ico.org.uk/concerns/.

 

  1. Use of cookies

Cookies are small text files placed on your computer by websites you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why:

CookieNamePurpose
Universal Analytics (Google)_ga
_gat_UA-86549519
_gid
These cookies are used to collect standard Internet log information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from, and the pages they visited. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
Read Google's overview of privacy and safeguarding data by clicking the link below

Google’s overview of privacy and safeguarding data

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to set your browsers not to accept cookies, visit http://www.allaboutcookies.org/.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

 

  1. Marketing

Please note that your information may be used to send you details of those products or services that we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed your data capture form and the consent you have given.

If you would like to withdraw your consent and opt-out of receiving communications from us, you are free to do this at any time. Please email us or amend your preferences via the links provided within the emails we send you.

 

  1. Other websites

Where we provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. We encourage you to read the privacy notices on the other websites you visit.

 

  1. Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 15 July 2018.

 

  1. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email

The Car Investor Ltd, registered in England and Wales with company number 10480371

Registered Address: Office 7, 35-37 Ludgate Hill, London, EC4M 7JN

©2018 The Car Investor Ltd

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